How it works: some features of our
Pick & Pack and Drop Shipping Service
Delivery Acceptance and Unloading
We take delivery of our clients' stock in whatever form that it can be delivered or collected. This may be in a Container, on a pallet or it could mean unloading a lorry or van by good old-fashion handball.
Storage
Safe and secure storage is provided for all stock that is for Pick & Pack and Drop Shipping either on pallets or in bulk; we also specialise in providing specific secure storage for smaller high worth items.
Order Processing
It is always important that orders are processed speedily and efficiently into our fulfilment system. This will commonly include the use of IT systems which are compatible with client requirements.
Picking and Packing
Picking from stock and packing to a high professional standard is vital whether it is a single item, a carton or a pallet. Pick & Pack is undertaken for both individual orders as well as multiple orders.
Dispatch
To match the budget and delivery requirements of our clients, we use both national and international courier & postal networks for delivery which may include the use of on-line tracking plus text and email notifications.
Returns Management
Our Clients' customer returns are processed; we undertake quality control and, where required, ensure that exchange or replacement is implemented swiftly and efficiently to maintain customer satisfaction.
Customer Services
Set as one of our priorities, dealing seriously and professionally with consignee queries is a vital element in any Pick & Pack operation. This we carry out by both phone and on-line. Keeping our client's customers happy is our mantra.
Stock Management
We undertake careful stock control in order to make accurate returns to our clients.
Reporting
Frequent reporting to our clients is important for them in order to monitor sales and stock levels. We can undertake this on both a daily and weekly basis.
Storage, Packing and Distribution all in one Service! This is ideal for:
1. Online retailers
Save the expense of providing storage space for the stock that you are selling. Ask us for a "Distribution turn-over : Free Storage" quotation. Especially designed for our Pick & Pack customers.
2. Resellers
Sales by resellers and third party agents can be executed quickly, cheaply and efficiently from one location, often to all parts of the world.
